Frequently asked questions

ClaimGuard Pro gives independent contractors and carriers the documents, evidence strategies, and step-by-step playbooks to fight back against damage claims, chargebacks, and wrongful pay deductions — without needing a lawyer on retainer to get started.

No. ClaimGuard Pro provides self-help tools, document templates, and educational guides — not legal advice, and not legal representation. We are not a law firm. For advice specific to your legal situation, consult a licensed attorney.

It was built by the operators of JKISS LLC, a licensed freight and last-mile delivery carrier in the Dallas–Fort Worth area, out of years of handling damage claims, chargebacks, and deductions firsthand. See the About page for the full story.

Damage claims, retroactive chargebacks, wrongful deductions from pay, non-payment, and preparation for formal escalation including BBB complaints and arbitration. If a company has taken or withheld money you believe you are owed, it is likely in scope.

A professional demand letter written for your specific situation, an evidence strategy that tells you what to gather and how to present it, and a step-by-step escalation plan for if the company stalls or ignores your first response.

Dispute packets through the done-for-you service are built and delivered within 24 hours. The free Dispute Builder tool gives you a starting direction immediately.

Not to get started. Many contractor disputes are resolved through well-documented demand letters and proper escalation long before a lawyer is needed. ClaimGuard Pro is built for exactly that stage. If a dispute escalates beyond it, you may choose to involve an attorney — that is your decision.

Every packet includes an escalation path — formal dispute channels, BBB complaints, and arbitration preparation — so you always know what the next step is rather than guessing.

There is a free Dispute Builder tool, plus paid plans for templates and the done-for-you dispute service. See the Pricing page for current options.