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1
The complaint
2
Evidence
3
Where it stands
4
Your details
5
Review
0%
The complaint
Where it was posted and what it says.
Where is it?
*
Select…
BBB complaint
Google review
Yelp review
A platform rating or score
Social media post
Somewhere else
Who posted it?
*
A name or handle — "anonymous" is fine.
Date it was posted
Were they actually your customer?
*
Select…
Yes
No — I have no record of them
Not sure
Does it state things that are factually untrue?
*
Select…
Yes
Partly
No — it’s opinion
Have you responded publicly?
*
Select…
No
Yes
Is it affecting your work?
Select…
Yes — I’ve lost work over it
Yes — it threatens my standing on a platform
Not yet
Not sure
What actually happened with this customer?
*
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